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APPENDIX A.

CHILD WELFARE AGENCIES - PARTICIPANT COMMENTS/FREQUENCIES


1. How would you rate your agency's staff in terms of their understanding of ASFA requirements? We are particularly interested in the level of understanding of managers, supervisors and workers. Please rate their understanding on a scale from 1 to 5 with 1 being 'poor' and 5 being 'comprehensive'.

A. Managers:

POOR 1 2 3 4 5 COMPREHENSIVE

N=41

Rating Frequency Percent
3.00
6
14.6
4.00
17
41.5
4.50
2
4.9
5.00
16
39.0

Average of the Rating: 4.27

N=41

Comments Frequency Percent
ASFA requirements understood well
7
17.1
County-based system answer based on limited knowledge of staff
6
14.6
Comprehensive training understanding
4
9.8
Good understanding of some elements not others
2
4.9
ASFA requirements incorporated not seen as ASFA
2
4.9
High staff turnover affects understanding
1
2.4
Need more training
1
2.4

B. Supervisors:

POOR 1 2 3 4 5 COMPREHENSIVE

N=41

Rating Frequency Percent
2.00
2
4.9
3.00
7
17.1
3.50
1
2.4
4.00
24
58.5
4.50
3
7.3
5.00
3
7.3

Average of the Rating: 3.78

N=41

Comments Frequency Percent
Good understanding of some elements, not others
5
12.2
Staff already familiar with ASFA requirements
2
4.9
County-based system answer based on limited knowledge of staff
2
4.9
High staff turnover affects understanding
2
4.9
Need more training
2
4.9
Comprehensive training understanding
1
2.4
Understand ASFA but not always a priority
1
2.4

C. Workers:

POOR 1 2 3 4 5 COMPREHENSIVE

N=41

Rating Frequency Percent
2.00
4
9.8
3.00
16
39.0
4.00
18
43.9
5.00
4
2.4

Average of the Rating : 3.41

N=41

Comments Frequency Percent
Knowledge of issues unaware of relation to ASFA
4
9.8
High staff turnover rate affects understanding
4
9.8
ASFA requirements understood well
3
7.3
County-based system answer based on limited knowledge of staff
2
4.9
New staff gets lots of ASFA information
2
4.9
Understand ASFA but not always a priority
1
2.4
Comprehensive training understanding
1
2.4
Good understanding of some elements not others
1
2.4

2. Following are some of the skills that managers, supervisors and workers need to have to implement ASFA. Please rate each of these on a scale of 1-5 with one being ‘do not need it’ and 5 being ‘extremely important.’

A. Managers:

Case work skills

DON'T NEED IT 1 2 3 4 5 EXTREMELY IMPORTANT

N=41

Skills Frequency Percent
1.00 1 2.4
2.00 5 12.2
3.00 11 26.8
4.00 13 31.7
4.50 1 2.4
5.00 10 24.4

Average of the rating: 3.67

Collaborative Skills

DON'T NEED IT 1 2 3 4 5 EXTREMELY IMPORTANT

N=41

Skills Frequency Percent
2.00 1 2.4
3.00 1 2.4
4.00 13 31.7
4.50 1 2.4
5.00 25 61.0

Average of the rating: 4.55

Understand Requirements of ASFA

DON'T NEED IT 1 2 3 4 5 EXTREMELY IMPORTANT

N=41

Skills Frequency Percent
2.00 1 2.4
3.00 1 2.4
4.00 6 14.6
4.50 1 2.4
5.00 32 78.0

Average of the rating: 4.72

Understand how to implement ASFA requirements

DON'T NEED IT 1 2 3 4 5 EXTREMELY IMPORTANT

N=41

Skills Frequency Percent
2.00 1 2.4
3.00 3 7.3
4.00 7 17.1
5.00 30 73.2

Average of the rating: 4.61

Using Data Effectively

DON'T NEED IT 1 2 3 4 5 EXTREMELY IMPORTANT

N=41

Skills Frequency Percent
2.00 1 2.4
3.00 3 7.3
4.00 7 17.1
5.00 30 73.2

Average of the rating: 4.70

 

B. Supervisors

Case work skills

DON'T NEED IT 1 2 3 4 5 EXTREMELY IMPORTANT

N=41

Skills Frequency Percent
2.00 1 2.4
3.00 2 4.9
4.00 17 41.5
5.00 21 51.2

Average of the rating: 4.41

 

Communication Skills

DON'T NEED IT 1 2 3 4 5 EXTREMELY IMPORTANT

N=41

Skills Frequency Percent
3.00 3 7.3
4.00 8 19.5
5.00 30 73.2

Average of the rating: 4.66

Collaborative Skills

DON'T NEED IT 1 2 3 4 5 EXTREMELY IMPORTANT

N=41

Skills Frequency Percent
3.00 5 12.2
4.00 9 22.0
5.00 27 65.9

Average of the rating: 4.54

Understanding how to implement ASFA requirements

DON'T NEED IT 1 2 3 4 5 EXTREMELY IMPORTANT

N=41

Skills Frequency Percent
3.00 2 4.9
4.00 17 36.6
5.00 21 58.5

Average of the rating: 4.54

Using data effectively

DON'T NEED IT 1 2 3 4 5 EXTREMELY IMPORTANT

N=41

Skills Frequency Percent
2.00 1 2.4
3.00 6 14.6
4.00 17 41.5
5.00 17 41.5

Average of the rating: 4.22

 

C. Workers

Case work skills

DON'T NEED IT 1 2 3 4 5 EXTREMELY IMPORTANT

N=41

Skills Frequency Percent
2.00 1 2.4
3.00 2 4.9
4.00 3 7.3
5.00 35 85.4

Average of the rating: 4.76

 

Collaborative Skills

DON'T NEED IT 1 2 3 4 5 EXTREMELY IMPORTANT

N=41

Skills Frequency Percent
3.00 4 9.8
4.00 15 36.6
5.00 22 53.7

Average of the rating: 4.44

Communication Skills

DON'T NEED IT 1 2 3 4 5 EXTREMELY IMPORTANT

N=41

Skills Frequency Percent
3.00 3 7.3
4.00 9 22.0
5.00 29 70.7

Average of the rating: 4.63

Understanding how to implement ASFA requirements

DON'T NEED IT 1 2 3 4 5 EXTREMELY IMPORTANT

N=41

Skills Frequency Percent
3.00 10 24.4
3.50 1 2.4
4.00 13 31.7
5.00 17 41.5

Average of the rating: 4.16

 

3. In the past year, since our earlier survey, as part of your ASFA implementation has the agency undertaken any activities in the following areas:

Agency structure? Yes or No.
If yes, please describe.

N=41

Responses Frequency Percent
Yes
17
41.5
No
23
56.1

N=41

Comments Frequency Percent
Added new department division or unit
7
17.1
Restructured department or unit
7
17.1
Added additional staff
6
14.6
Added new position(s)
2
4.9
Strengthened community development partnerships
2
4.9
State supervised, county administered system - multiple ways of doing things
1
2.4
Created technical assistance program with ASFA, TPR & permanency planning topics
1
2.4
Efficient in service delivery
1
2.4
Increased funds to local areas
1
2.4
Conducted training
1
2.4
Generated new reports to field workers
1
2.4
Combined or formed workgroups
1
2.4

Internal communication? Yes or No.
If yes, please describe.

N=41

Responses Frequency Percent
Yes
28
68.3
No
12
29.3

N=41

Comments Frequency Percent
Increase in communications
8
19.5
Increase in communication with field staff, districts, regions
7
17.1
Increase in use of e-mail, intranet web sites
4
9.8
Training for staff
4
9.8
Implemented quality review system to monitor work
3
7.3
Supporting good case work practice
2
4.9
Data mapping project need CWIS policy procedure changes
2
4.9
Improved tracking, identifying of children, better matching
2
4.9
Annual implementation study
1
2.4
Set up committees to focus on information systems/casework
1
2.4
Permanency planning newsletter
1
2.4
Faster processing of paperwork
1
2.4
Teleconferences, video conferences held
1
2.4
Focus on strategic planning
1
2.4
Increased communication with court staff
1
2.4
System to deal with permanency planning
1
2.4
Peer review begun
1
2.4
Self assessment process
1
2.4
Pre-planning has led to more unified practice
1
2.4
Increased collaboration
1
2.4

Performance appraisals? Yes or No.
If yes, please describe.

N=41

Responses Frequency Percent
Yes
10
24.4
No
29
70.7

N=41

Comments Frequency Percent
Self assessment process being developed or used
2
4.9
Using case check list with ASFA requirements
2
4.9
New performance appraisal instrument the focal point of evaluation
2
4.9
Child welfare outcomes incorporate CFSR outcomes
2
4.9
Better internal reporting results in better case flow tracking
1
2.4
Made modifications, refinements to policy
1
2.4
Using performance based system
1
2.4
Looking at instruments
1
2.4
Changes being implemented (overall agency plan)
1
2.4

Job descriptions? Yes or No.
If yes, please describe.

N=41

Responses Frequency Percent
Yes
6
14.6
No
33
80.5

N=41

Comments Frequency Percent
Insured that job descriptions reflect ASFA requirements
2
4.9
Social workers changed due to licensing requirements
1
2.4
Plan proposed to upgrade job titles
1
2.4
Minor changes
1
2.4
Changed job titles, classifications
1
2.4

Staff recruitment? Yes or No.
If yes, please describe.

N=41

Responses Frequency Percent
Yes
9
22.0
No
30
73.2

N=41

Comments Frequency Percent
Recruiting more, not ASFA related
2
4.9
Hiring freeze layoffs
2
4.9
Efforts for recruitment, retention made
2
4.9
Emphasis on hiring people with skills related to ASFA
1
2.4
Continuing education training for para-professionals to MSW
1
2.4
Approval to hire people without social work degree, licensure
1
2.4
Added staff
1
2.4

 

Case Review? Yes or No.
If yes, please describe.

N=41

Responses Frequency Percent
Yes
27
65.9
No
11
26.8

N=41

Comments Frequency Percent
Modifications to case review process
9
22.0
Changes planned, not implemented
4
9.8
Supervisors/coordinators review cases
3
7.3
Some work in connection with CFSR
3
7.3
Review part of accreditation site visit, ASFA topics
3
7.3
Case review done regardless of ASFA
3
7.3
Using IV-E Federal Review tools
2
4.9
QA unit performance report measures compliance
2
4.9
Implemented QA review that mirrors CFSR
2
4.9
Case Review process implemented
2
4.9
Administrative Review Division works with programs/courts
2
4.9
Statewide review program evaluates items/develops case plans
1
2.4
Redesigning QA tool
1
2.4
Redesigning case conference tool
1
2.4
Legal issues
1
2.4
Going through review now
1
2.4
Foster Care Review board increased involvement
1
2.4
Checks for ASFA compliance
1
2.4

Foster/Adoptive Parents? Yes or No.
If yes, please describe.

N=41

Responses Frequency Percent
Yes
23
56.1
No
15
36.6

N=41

Comments Frequency Percent
On-going campaigns focused on recruitment
6
14.6
Changes planned, not implemented
5
12.2
Increased support for foster/adoptive parents
4
9.9
Private agencies contracted to perform recruitment function
4
9.8
Staff assigned or hired to focus on recruitment
3
7.3
Performance based focus on kinship care/permanency
1
2.4
Emphasis on minority recruitment
1
2.4
Started program as part of PIP
1
2.4
Implemented concurrent planning statewide
1
2.4
Layoffs in recruiting positions
1
2.4
Committee workers, supervisors, workers develop recruitment
1
2.4
Refined on-going process
1
2.4
Cross jurisdictional placement recruitment
1
2.4
Restructured recruitment efforts to focus on collaboration
1
2.4
Using MAPP
1
2.4
Emphasis on ASFA issues
1
2.4
Increase in funding for recruitment efforts
1
2.4
Changed training strategies
1
2.4

4. In the past year, since our earlier survey, has there been any ASFA training for child welfare agency personnel? If yes, go to question 4a. If no, go to question 4e.?

 

Responses Frequency Percent
Yes
25
61.0
No
11
26.8

A. What topics were covered in that ASFA training?

N=41

Topics Frequency Percent

Various ASFA topics

9
22.0
Permanency Issues
8

19.5

Timeframes reunification
5
12.2
Concurrent Planning
5
12.2
Termination of parental rights
4
9.8
Legal issues
4
9.8
Court requirements
4
9.8
Best Practice
4
9.8
ASFA elements in new worker training
4
9.8
Reasonable Efforts
3
7.3
Customized training according to local needs
3
7.3
ASFA incorporated into all relevant trainings
3
7.3
Safety well-being
2
4.9
Preparation for CFSR
2
4.9
Joint training with various agencies
2
4.9
IV-E eligibility
2
4.9
Federal regulations
2
4.9
Compelling reasons
2
4.9
Child Welfare issues including CFSR
2
4.9
Case planning
2
4.9
Tracking of children in placement not adoptive homes
1
2.4
Supervising ASFA outcomes measures
1
2.4
State/agency policies
1
2.4
Recruitment
1
2.4
MEPA training
1
2.4
Importance of relationship between agency/community
1
2.4
Home studies permanency reviews kinship placement
1
2.4
Dependency/Neglect case law update
1
2.4
Cross system training
1
2.4
Court Orders
1
2.4
Attorneys judges trained
1
2.4
Assessment
1
2.4
Adoptions
1
2.4

C. Which of the following methods did you use for the ASFA training?

N=41

Methods Frequency Percent
Statewide training
24
58.5
In service training
20
48.8
Information is circulated about ASFA
15
36.6
Pre-service training
14
34.1
Managers train people
12
29.3
Conferences on ASFA topics
11
26.8
Regularly scheduled meetings
10
24.4
Teleconferences on ASFA topics
9
22.0
Forums on ASFA topics
8
19.5
Training by federal agencies
6
14.6
Interactive video on ASFA topics
3
7.3
New Worker Training
1
2.4

C. Who did the training?

N=41

Topics Frequency Percent
Forums on ASFA topics
8
19.5
Training by federal agencies
6
14.6
Interactive video on ASFA topics
3
7.3
New Worker Training
1
2.4

D. Was the training just on ASFA or was it incorporated into other training that you provide?

N=41

Topics Frequency Percent
Incorporated 24 58.5
Incorporated into new worker training
21 51.2
Not incorporated 8 19.5

E. In the past year, since our earlier survey, have you done any of the following ASFA training with or for the courts?

Topics Frequency Percent
Agency and court staff have worked together on local level
22
53.7
Court Improvement Project events attended by agency people
19
46.3
Agency staff have trained court people
13
31.7
Joint training sessions
12
29.3
ASFA workgroups of agency and court staff
10
24.4
Agency published a newsletter for court staff
3
7.3
Regional meetings held Court staff lead
1
2.4
Children’s Law Project
1
2.4

F. What topics were covered in that ASFA training for the courts?

Topics Frequency Percent
Permanency issues
11
26.8
Court requirements
9
36.3
Various ASFA topics
8
19.5
Reasonable Efforts
6
12.2
Preparation for CFSR
4
9.8
Timeframes reunification
3
7.3
Best Practice
3
7.3
IV-Eligibility
3
7.3
Court Orders
3
7.3
Termination of parental rights
3
7.3
Compelling reasons
2
4.9
MEPA training
2
4.9
Indian Child Welfare Act
2
4.9
Home studies permanency reviews kinship placement
2
4.9
Child Welfare issues including CFSR
2
4.9
Judge worker attorney roles
2
4.9
Adoptions
2
4.9
Case planning
2
4.9
Joint training with various agencies
2
4.9
Customized training according to local needs
1
2.4
Scheduling
1
2.4
Collaboration of services drug/alcohol
1
2.4
Legal issues
1
2.4
Bringing court and agency systems together
1
2.4
Safety well-being
1
2.4
Attorneys judges trained
1
2.4
Federal regulations
1
2.4
Importance of relationship between agency/community
1
2.4
State/agency policies
1
2.4

G .Have you done ASFA training with or for any of the following:

Topics Frequency Percent

Mental health providers

11
26.8
Tribes
7
17
Health care providers
3
7.3
Foster Care providers
3
7.3
Schools
2
4.9
Contract providers
2
4.9
Child welfare board members
2
4.9
Community stakeholders
2
4.9
Citizen review panel
1
2.4
Substance abuse providers
1
2.4
Judges
1
2.4
Court services
1
2.4
Legislators
1
2.4
Parents
1
2.4
Child care providers
1
2.4
Social services
1
2.4
Internal staff
1
2.4

H. What topics were covered in the ASFA training?

Topics Frequency Percent

Permanency issues

6
14.6
Timeframes reunification
5
12.2
Best practice
4
9.8
Various ASFA topics
4
9.8
Safety well-being
3
7.3
Compelling reasons
3
7.3
Indian Child Welfare Act
2
4.9
Preparation for CFSR
2
4.9
State/agency policies
2
4.9
Court requirements
2
4.9
Adoptions
2
4.9
Customized training according to local needs
1
2.4
Reasonable efforts
1
2.4
Recruitment
1
2.4
Home studies permanency reviews kinship placement
1
2.4
Child Welfare issues including CFSR
1
2.4
MEPA training
1
2.4
Federal regulations
1
2.4
CPS
1
2.4
Judge worker attorney roles
1
2.4
Case planning
1
2.4

 

5. How well does your information system support the work of managers, supervisors and workers in implementing ASFA? Please rate the support provided by your system on a scale from 1 to 5 with 1 being 'poor' and 5 being 'outstanding'

N=41

POOR 1 2 3 4 5 OUTSTANDING

N=41

Responses Frequency Percent
1.00
2
5.3
2.00
4
10.5
2.50
1
2.6
3.00
11
28.9
3.50
1
2.6
4.00
13
34.2
4.50
1
2.6
5.00
5
13.2

Average of the Rating: 3.43

A. Why did you give your system that rating?

N=41

Topics Frequency Percent
Good system for all our needs
7
17.1
New system
7
17.1
In process of upgrading system
6
14.6
Old system insufficient for needs
5
12.2
Working on developing reports
4
9.8
Reports and data not good
3
7.3
Outstanding for ASFA implementation
3
7.3
Gives a lot of information
2
4.9
Inconsistent use of system
2
4.9
Administrators/supervisors work well with data not staff/supervisors
2
4.9
Relying on MIS system to give data
2
4.9
Need more training on system
2
4.9
Enhanced system
1
2.4
System difficult to use
1
2.4
Ability to track time limits statewide
1
2.4

B. If a rating of 1 or 2 is given, probe as to the status of the SACWIS system.

N=41

Topics Frequency Percent
Do not have SACWIS system
2
4.9
New System
2
4.9
Development implementation of system in progress
1
2.4

6. Please rate the importance of the following in terms of supporting staff as they implement the ASFA requirements, with 1 being ‘not important’ and 5 being ‘crucial.’

Training

NOT IMPORTANT 1 2 3 4 5 CRUCIAL

N=41

Rating Frequency Percent
1.00
1
2.4
4.00
15
36.6
5.00
24
58.5

Average of the rating: 4.53

Increased Communication

NOT IMPORTANT 1 2 3 4 5 CRUCIAL

N=41

Rating Frequency Percent
1.00
1
2.4
2.00
1
2.4
3.00
3
7.3
4.00
13
31.7
5.00
22
53.7

Average of the rating: 4.35

Resources to support staff

NOT IMPORTANT 1 2 3 4 5 CRUCIAL

N=41

Rating Frequency Percent
1.00
2
4.9
3.00
2
4.9
4.00
11
26.8
5.00
25
61.0

Average of the rating: 4.43

Collaborative efforts with stakeholders

NOT IMPORTANT 1 2 3 4 5 CRUCIAL

N=41

Rating Frequency Percent
1.00
1
2.4
3.00
5
12.2
4.00
9
22.0
5.00
25
61.0

Average of the rating: 4.32

Seeing ASFA as good casework practice

NOT IMPORTANT 1 2 3 4 5 CRUCIAL

N=41

Rating Frequency Percent
1.00
1
2.4
2.00
1
2.4
3.00
1
2.4
4.00
8
19.5
4.50
1
2.4
5.00
28
68.3

Average of the rating: 4.56

Management Support

NOT IMPORTANT 1 2 3 4 5 CRUCIAL

N=41

Rating Frequency Percent
1.00
1
2.4
4.00
7
17.1
5.00
32
78.0

Average of the rating: 4.73

Revising policy to support ASFA

NOT IMPORTANT 1 2 3 4 5 CRUCIAL

N=41

Rating Frequency Percent
1.00
1
2.4
2.00
1
2.4
3.00
3
7.3
4.00
9
22.0
5.00
25
61.0

Average of the rating: 4.44

Monitoring implementation

NOT IMPORTANT 1 2 3 4 5 CRUCIAL

N=41

Rating Frequency Percent
1.00
1
2.4
2.00
1
2.4
3.00
2
4.9
4.00
11
26.8
5.00
25
61.0

Average of the rating: 4.45

Support from front line supervisors

NOT IMPORTANT 1 2 3 4 5 CRUCIAL

N=41

Rating Frequency Percent
5.00
2
4.9

Average of the rating: 5.00

Sufficient staff to do work

NOT IMPORTANT 1 2 3 4 5 CRUCIAL

N=41

Rating Frequency Percent
4.00
1
2.4
5.00
1
2.4

Average of the rating: 4.5

Staff opportunity to discuss ASFA issues

NOT IMPORTANT 1 2 3 4 5 CRUCIAL

N=41

Rating Frequency Percent
5.00
1
2.4

Average of the rating: 5.00

Constructive feedback to front line staff

NOT IMPORTANT 1 2 3 4 5 CRUCIAL

N=41

Rating Frequency Percent
5.00
1
2.4

Average of the rating: 5.00

Time available to monitor success of process

NOT IMPORTANT 1 2 3 4 5 CRUCIAL

N=41

Rating Frequency Percent
3.00
1
2.4

Average of the rating: 3.00

Discussion local level between courts/agency

NOT IMPORTANT 1 2 3 4 5 CRUCIAL

N=41

Rating Frequency Percent
5.00
1
2.4

Average of the rating: 5.00

7. Do you see any of the following as barriers to your agency's support for staff as they implement the requirements of ASFA (check if ‘yes’)?

N=41

Topics Frequency Percent
Staff turnover
34
82.9
Lack of resources
31
75.6
Heavy workload
39
70.7
Lack of services
24
58.5
Large number of cases
22
53.7
Difficult relationship with courts
20
48.8
Lack of time
19
46.3
Differences in interpretation
14
34.1
Limitations or lack of computer system
13
31.7
Difficulty meeting ASFA requirements
13
31.7
Lack of understanding/knowledge about ASFA
10
24.4
Lack of training
10
24.4
Lack of support
9
22.0
Problems caused by a county-based system
6
14.6
Lack of Mental Health/Substance Abuse programs
1
2.4
Lack of assistance with interpretation
1
2.4

8. (For County based systems only.) Do any of the following impact your ASFA implementation (check if ‘yes’)?

N=41

Topics Frequency Percent
Must be responsive to local needs 8 19.5
Limited resources 7 17.1
Lack of uniform practice standards 6 14.6
Communication can be difficult 5 12.2
Limited state control 5 12.2
Approach is fragmented 4 9.8


9. At which point in the Child and Family Services Review process is your agency?

N=41

Topics Frequency Percent
Statewide assessment underway
15
36.6
Planning
10
24.4
Review complete
7
17.1
Working to complete the activities described in the PIP
5
12.2

 

B. Are there any significant lessons you learned from the CFSR process that you suggest we include in our curriculum? If so, please describe.

 

N=41

Topics Frequency Percent
Preparation using agency staff
3
7.3
Case planning
3
7.3
Statewide assessment helpful identifying strengths weaknesses
2
4.9
Be prepared practice be familiar with instruments
2
4.9
Be organized and communicate with team
2
4.9
Understanding what to do first who can help
2
4.9
Assessments need improvement focus on implementing strategies
2
4.9
Start statewide assessment after national data profile given
1
2.4
Go through Federal Review without any other distractions
1
2.4
Stakeholders not seeing broad picture, educate them
1
2.4
Lack of info from Federal Agency
1
2.4
Coordinate agency activities with review
1
2.4
Utilize ACF representatives
1
2.4
Integration of policy information system training
1
2.4
Instructions should be easy to understand simple language
1
2.4
Review data as soon as possible
1
2.4
For the on-site reviews pull 50 cases ASAP
1
2.4
Work closely w/foster parents
1
2.4

10. Is there anything else that you want to tell us regarding the best way to support staff as they implement the requirements of ASFA?

Topics Frequency Percent
Training
6
14.6
Design training to show ASFA is part of everyday work
3
7.3
Empower staff through knowledge training
3
7.3
Have adequate staff
3
7.3
Management support for staff
2
4.9
Internal/External resources difficult
2
4.9
Courts should understand ASFA system
2
4.9
Using teamwork approach to casework
2
4.9
Provide follow-up to reinforce training
2
4.9
Develop coordinated services at local level
2
4.9
Retention
2
4.9
Increase communication keep staff informed
2
4.9
Work together with tribes to reunite kids back to tribes
1
2.4
Staff unaware of financial impact
1
2.4
Recognize cases casework achievement
1
2.4
Lower caseloads
1
2.4
Coordination between workers courts
1
2.4
Family support team
1
2.4
Training on use understanding of data
1
2.4
Interested in what other states doing with courts successfully
1
2.4
Train managers on casework/understanding casework
1
2.4
Need useful information for county administered systems
1
2.4
Understand ASFA requirements
1
2.4
See ASFA as systems change understand it that way
1
2.4
Funding for resources
1
2.4
Curriculum needs updating information old
1
2.4
Improve working conditions
1
2.4

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