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APPENDIX C.

CHILD WELFARE AGENCY - POLL INSTRUMENT


1. How would you rate your agency's staff in terms of their understanding of ASFA requirements? We are particularly interested in the level of understanding of managers, supervisors and workers. Please rate their understanding on a scale from 1 to 5 with 1 being 'poor' and 5 being 'comprehensive'.
a. Managers:

POOR 1 2 3 4 5 COMPREHENSIVE

 

Comments:

b. Supervisors:

POOR 1 2 3 4 5 COMPREHENSIVE

 

Comments:

c. Workers:

POOR 1 2 3 4 5 COMPREHENSIVE

 

Comments:


2. Based on your agency's experience to date, what skills do you think managers, supervisors and workers need to have to implement ASFA?

a. Managers?

b. Supervisors?

c. Workers?


3. As part of your ASFA implementation has your agency undertaken any activities in the following areas:

· Agency structure? _____No _____Yes If yes, please describe.
· Internal communication? _____No _____Yes If yes, please describe
· Performance appraisals? _____No _____Yes If yes, please describe.
· Job descriptions? _____No _____Yes If yes, please describe.
· Staff recruitment? _____No _____Yes If yes, please describe.


4. How do you handle staff training on ASFA?

a. Please describe the training.

b. Who does the training?

c. Is the training just on ASFA or is it incorporated into other training that you provide?

d. Have you done any training with or for the courts? _____No _____Yes If yes, please describe.


5. How well does your information system support the work of managers, supervisors and workers in implementing ASFA? Please rate the support provided by your system on a scale from 1 to 5 with 1 being 'poor' and 5 being 'outstanding'.

POOR 1 2 3 4 5 COMPREHENSIVE

a. Why did you give your system that rating?

b. If a rating of 1 or 2 is given, probe as to the status of the SACWIS system.

6. What has worked best for you in terms of supporting staff as they implement the ASFA requirements?

7. What do you view as barriers to your agency's support for staff as they implement the requirements of ASFA?


8. (For County based systems only.) To what extent does the fact that your state is county-based impact your ASFA implementation?


9. Is there anything else that you want to tell us regarding the best way to support staff as they implement the requirements of ASFA?


Do you mind if we call you again if we need additional information?
_____No
_____Yes


Thank you for your time, help and expertise. I will send you a copy of my write-up of this conversation for your review and comment as well as a copy of the 'promising practices' poll report when it is completed

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