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ASFA TRAINING PROJECT PHONE POLL OF CHILD WELFARE AGENCIES

Idaho

Agency: Idaho Department of Health and Welfare
Person interviewed: Shirley Alexander
Title: Child Protection Program Specialist
Mailing address: 450 West State Street, PO Box 83720
Boise ID 83720
Phone #: 208-334-6618
Fax #:  
E-mail: alexande@idhw.state.id.us

1. How would you rate your agency's staff in terms of their understanding of ASFA requirements? We are particularly interested in the level of understanding of managers, supervisors and workers. Please rate their understanding on a scale from 1 to 5 with 1 being 'poor' and 5 being 'comprehensive'.

a. Managers:

POOR 1 2 3 4 5 COMPREHENSIVE

Comments: The managers have a high degree of understanding of ASFA and are committed to supporting the Act.

b. Supervisors:

POOR 1 2 3 4 5 COMPREHENSIVE

Comments: The supervisors have a good understanding of ASFA however its implementation is more difficult and more of a struggle for supervisors (than for managers) because they have the challenge of actual implementation.

c. Workers:

POOR 1 2 3 4 5 COMPREHENSIVE

Comments: The workers have a good understanding of ASFA however its implementation is more difficult and more of a struggle for workers (than the managers) because they have the challenge of actual implementation.

2. Based on your agency's experience to date, what skills do you think managers, supervisors and workers need to have to implement ASFA?

a. Managers?

  • Additional concurrent planning models
  • More data; our new SACWIS doesn't have reporting capacity for ASFA outcome measures yet. The analysis has been done and the reporting process is pending.
  • Communication skills to support staffing and case planning


b. Supervisors?

  • The ability to communicate clearly with social workers about what needs to happen with a child's plan.

c. Workers?

  • The ability to multi-task
  • Flexibility
  • The ability to communicate with families in a way they will understand, not social work jargon

3. As part of your ASFA implementation has your agency undertaken any activities in the following areas:

  • Agency structure? checked boxNo checked box Yes
    If yes, please describe.
    The ID state child welfare system is divided into 7 regions. Some of the regions have set up permanency planning units or moved staff from their former assignments to the adoptions unit. Our adoption rate has increased from 40 adoptions per year prior to ASFA to 107 adoption in FY 1999.

  • Internal communication? unchecked boxNo checked boxYes
    If yes, please describe
    We have increased our use of e-mail; we use e-mail for ASFA questions and answers.

    We established a Child Welfare sub- committee comprised of regional representatives. This group meets at least quarterly and focuses primarily on ASFA issues.

    We established an e-mail system of frequently asked questions and answers regarding ASFA.

    We communicate frequently with our regional federal office on ASFA questions.

  • Performance appraisals? checked boxNo checked box Yes
    If yes, please describe.
  • Job descriptions? checked box No unchecked box Yes
    If yes, please describe.
  • Staff recruitment? checked box No unchecked boxYes
    If yes, please describe.


4. How do you handle staff training on ASFA?

a. Please describe the training.

Initially all of the regions received a full day of training on ASFA. We offered the training 2 times in each region so all our staff could attend. We opened this initial training to our community partners.

We ask the Child Welfare sub-committee members, who are regional Chief Social Workers, to take information back from the meetings and explain and share it with their staff.

b. Who does the training?

It varies depending on who the audience is.. Some times the Program Specialists do the training, sometimes it is judges and prosecutors, sometimes we contract it out to other agencies such as national child welfare resource centers.

c. Is the training just on ASFA or is it incorporated into other training that you provide?

We have incorporated ASFA into our new worker training academy and our service planning training includes concurrent case planning. We plan to continue to offer stand -alone ASFA training upon request since the topic is so important.

d. Have you done any training with or for the courts? unchecked boxNo checked box Yes
If yes, please describe.

Using Children's Justice Act funding, we brought in expert judges and prosecutors to train ID peers.

We held a Court Improvement summit last year and will sponsor one again this year. The summits provide a multi team approach to sharing information, an opportunity for of child welfare, judicial and community partners to gather and discuss issues of mutual concern.

5. How well does your information system support the work of managers, supervisors and workers in implementing ASFA? Please rate the support provided by your system on a scale from 1 to 5 with 1 being 'poor' and 5 being 'outstanding'

POOR 1 2 3 4 5 COMPREHENSIVE

a. Why did you give your system that rating?

We have a new SACWIS system; it is just a year old. It does a nice job incorporating ASFA information, for example we have ASFA alerts for children in care 15 of the last 22 months, and risk assessments with a question regarding concurrent planning. However because the system is so new, we have no baseline data on outcomes. Our focus has been on implementing the system, getting the bugs out and making it user friendly for the social workers. The analysts have just started looking at reporting for ASFA and planning for those reports we need .

b. If a rating of 1 or 2 is given, probe as to the status of the SACWIS system.

N/A

6. What has worked best for you in terms of supporting staff as they implement the ASFA requirements?

Receiving excellent technical assistance from our regional federal office. We could always turn to them when we needed answers to questions.

Clear communication with the staff.

The initial and follow-up training.

We created a brochure for families which discusses permanency planning for children in clear, respectful language. Our regional staff asked for help explaining concurrent planning to families because, despite up front discussions between the social workers and the families, some families were having difficulty understanding the options and process. This brochure gives families something tangible to look over when they are ready.

7. What do you view as barriers to your agency's support for staff as they implement the requirements of ASFA?

We need more flexible funding. We haven't received a budget or FTE increase since ASFA passed despite the fact that ASFA requires us to do faster, more thorough up front casework with a more difficult caseload.

8. (For County based systems only.) To what extent does the fact that your state is county-based impact your ASFA implementation?

NA

9. Is there anything else that you want to tell us regarding the best way to support staff as they implement the requirements of ASFA?

 

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