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ASFA TRAINING PROJECT
PHONE POLL OF CHILD WELFARE AGENCIES
2003

Iowa

Agency: Iowa Department of Human Services
Person interviewed: Krystine Lange
Title: Permanency Planning Program Manager
Mailing address: State Office Building, 5th Floor
Des Moines, IA 50319
Phone #: (515) 281-6215
Fax #:  
E-mail: klange@dhs.state.ia.us

 

1. How would you rate your agency's staff in terms of their understanding of ASFA requirements? We are particularly interested in the level of understanding of managers, supervisors and workers. Please rate their understanding on a scale from 1 to 5 with 1 being 'poor' and 5 being 'comprehensive'.

a. Managers:

POOR 1 2 3 4 5 COMPREHENSIVE

Comments: The IV-E audit corrective action plan and preparation for the CFSR continue to focus our child welfare system on the ASFA requirements.

b. Supervisors:

POOR 1 2 3 4 5 COMPREHENSIVE


Comments:

c. Workers:

POOR 1 2 3 4 5 COMPREHENSIVE

Comments: The case plan has been redesigned as a primary tool to assist workers in documenting compliance with ASFA. In addition, a cover letter for court reports prompts the worker and the judge to target ASFA requirements in court determinations. The court improvement project is developing model court orders that will also assist in triggering determinations in compliance with ASFA.

 

2. Following are some of the skills that managers, supervisors and workers need to have to implement ASFA. Please rate each of these on a scale of 1-5 with one being 'do not need it' and 5 being 'extremely important.'

a. Managers:

Case work skills:

DO NOT NEED IT 1 2 3 4 5 EXTREMELY IMPORTANT

Collaborative skills

DO NOT NEED IT 1 2 3 4 5 EXTREMELY IMPORTANT

Understanding requirements of ASFA

DO NOT NEED IT 1 2 3 4 5 EXTREMELY IMPORTANT

Understanding how to implement ASFA requirements

DO NOT NEED IT 1 2 3 4 5 EXTREMELY IMPORTANT

Using data effectively

DO NOT NEED IT 1 2 3 4 5 EXTREMELY IMPORTANT

Other, please specify and rate:

DO NOT NEED IT 1 2 3 4 5 EXTREMELY IMPORTANT


b. Supervisors:

Case work skills:

DO NOT NEED IT 1 2 3 4 5 EXTREMELY IMPORTANT

Communication skills:

DO NOT NEED IT 1 2 3 4 5 EXTREMELY IMPORTANT

Collaborative skills:

DO NOT NEED IT 1 2 3 4 5 EXTREMELY IMPORTANT

Understanding how to implement ASFA requirements

DO NOT NEED IT 1 2 3 4 5 EXTREMELY IMPORTANT

Using data effectively

DO NOT NEED IT 1 2 3 4 5 EXTREMELY IMPORTANT

Other, please specify and rate:

DO NOT NEED IT 1 2 3 4 5 EXTREMELY IMPORTANT


c. Workers:

Case work skills:

DO NOT NEED IT 1 2 3 4 5 EXTREMELY IMPORTANT

Collaborative skills

DO NOT NEED IT 1 2 3 4 5 EXTREMELY IMPORTANT

Communication skills:

DO NOT NEED IT 1 2 3 4 5 EXTREMELY IMPORTANT

Understanding how to implement ASFA requirements

DO NOT NEED IT 1 2 3 4 5 EXTREMELY IMPORTANT

Using data effectively

DO NOT NEED IT 1 2 3 4 5 EXTREMELY IMPORTANT

Other, please specify and rate:

DO NOT NEED IT 1 2 3 4 5 EXTREMELY IMPORTANT

 

3. In the past year, since our earlier survey, as part of your ASFA implementation has the agency undertaken any activities in the following areas:

Agency structure? unchecked box No checked box Yes
If yes, please describe.
As part of the IV-E corrective action plan, new eligibility determination teams were created.

Internal communication? unchecked box No checked box Yes
If yes, please describe.
Informational meetings have been conducted in all areas of the state to review IV-E and CFSR compliance requirements that relate to ASFA requirements.

Performance appraisals? checked box No unchecked box Yes
If yes, please describe.

Job descriptions? checked box No unchecked box Yes
If yes, please describe.

Staff recruitment? checked box No unchecked box Yes
If yes, please describe.

Case Review? checked box No unchecked box Yes
If yes, please describe.

Foster/Adoptive parent recruitment? unchecked box No checked box Yes
If yes, please describe.
PSMAPP has been implemented statewide and we are continuing to work the Foster/Adoptive Parenting Association.

 

4. In the past year, since our earlier survey, has there been any ASFA training for child welfare agency personnel? unchecked box No checked box Yes
If yes, go to question 4a. If no, go to question 4e.

a. What topics were covered in that ASFA training?

  • Applying ASFA to Juvenile Delinquency Cases
  • Assessing Families - CAFAS
  • Case Plan Training - Out of Home Placement Requirement
  • Keeping Kids Safe
  • Promoting Case Practice Success
  • Coaching for Effective Practice
  • New Worker Series: Achieving Permanency; Strength Based Assessment
  • IV-E Training
  • PSMAPP Training implemented statewide beginning 1/03
  • Testifying in Juvenile Court
  • Permananency and TPR
  • Legal Aspects of Social Work Practice
  • ICWA Training

b. Which of the following did you use for the ASFA training?

checked box Statewide training
unchecked box In service training
unchecked box Pre-service training
checked box Forums on ASFA topics
unchecked box Conferences on ASFA topics
unchecked box Regularly scheduled meetings
checked box Managers train people
unchecked box Interactive video on ASFA topics
checked box Teleconferences on ASFA topics
checked box Training by federal agencies
unchecked box Information is circulated about ASFA

c. Who did the training?

checked box Agency/training unit staff
checked box Outside consultants
unchecked box State university
checked box Court staff
checked box Central office staff
unchecked box Regional staff

d. Was the training just on ASFA or was it incorporated into other training that you provide?

checked box Incorporated
checked box Incorporated into new worker training
unchecked box Not incorporated

e. In the past year, since our earlier survey, have you done any of the following ASFA training with or for the courts? unchecked box No checked box Yes
If yes, continue with this question; if no go to question 4g.

unchecked box Joint training sessions
checked box Agency and court staff have worked together on local level
checked box Court Improvement Project events attended by agency people
checked box ASFA workgroups of agency and court staff
checked box Agency staff have trained court people
unchecked box Agency published a newsletter for court staff
checked box Other:
     Agency and court staff have worked together on state level to
     provide training to the court; agency staff submit articles to
     the CIP newsletter.

f. What topics were covered in that ASFA training for the courts?

Contrary to the welfare, Reasonable Efforts; Permanency; Compelling Reasons; CFSR

g. Have you done ASFA training with or for any of the following:

unchecked box Schools
unchecked box Health care providers
unchecked box Mental health providers
unchecked box Tribes
unchecked box Other, please specify

h. What topics were covered in the ASFA training?

 

5. Thinking about future training for your agency and community partners (not just on ASFA), what do you think is the number one training need of:

a. Agency managers:

Using Data to evaluate programs, outcomes, and inform practice

b. Agency supervisors:

Using Data to evaluate outcomes and inform practice

c. Agency workers:

Permanency

d. Foster parents:

e. Schools:

f. Health care providers:

g. Mental health providers:

h. Tribes:

i. Courts:

Role of the Courts in ASFA

j. Is there any other group you think has a training need? Please specify.

 

6. How well does your information system support the work of managers, supervisors and workers in implementing ASFA? Please rate the support provided by your system on a scale from 1 to 5 with 1 being 'poor' and 5 being 'outstanding'.

POOR 1 2 3 4 5 OUTSTANDING

a. Why did you give your system that rating?

System provides information but could be more user friendly.

b. If a rating of 1 or 2 is given, probe as to the status of the SACWIS system.

 

7. Please rate the importance of the following in terms of supporting staff as they implement the ASFA requirements, with 1 being 'not important' and 5 being 'crucial.'

Training

NOT IMPORTANT 1 2 3 4 5 CRUCIAL

Increased communication

NOT IMPORTANT 1 2 3 4 5 CRUCIAL

Resources to support staff

NOT IMPORTANT 1 2 3 4 5 CRUCIAL

Collaborative efforts with stakeholders

NOT IMPORTANT 1 2 3 4 5 CRUCIAL

Seeing ASFA as good casework practice

NOT IMPORTANT 1 2 3 4 5 CRUCIAL

Management support

NOT IMPORTANT 1 2 3 4 5 CRUCIAL

Revising policy to support ASFA

NOT IMPORTANT 1 2 3 4 5 CRUCIAL

Monitoring implementation

NOT IMPORTANT 1 2 3 4 5 CRUCIAL

Other, please specify and rate:

NOT IMPORTANT 1 2 3 4 5 CRUCIAL

 

8. Do you see any of the following as barriers to your agency's support for staff as they implement the requirements of ASFA (check if 'yes')?

checked box Lack of resources
unchecked box Difficult relationship with courts
checked box Staff turnover
unchecked box Limitations or lack of computer system
unchecked box Lack of understanding/knowledge about ASFA
checked box Heavy workload
unchecked box Lack of support
unchecked box Difficulty meeting ASFA requirements
checked box Large number of cases
unchecked box Differences in interpretation
unchecked box Lack of services
unchecked box Lack of time
checked box Lack of training
unchecked box Problems caused by a county-based system
unchecked box Other, please specify:

 

9. (For County based systems only.) Do any of the following impact your ASFA implementation (check if 'yes')?

checked box Must be responsive to local needs
checked box Lack of uniform practice standards
checked box Communication can be difficult
checked box Approach is fragmented
checked box Limited state control
checked box Limited resources
unchecked box Other

 

10. At which point in the Child and Family Service Review process is your agency?

a.

unchecked box Planning
unchecked box Statewide assessment underway
checked box Review complete
     Comment: 5/19/03
unchecked box Working to complete the activities described in the PIP

b. Are there any significant lessons you learned from the CFSR? If so, please describe.

 

11. Is there anything else that you want to tell us regarding the best way to support staff as they implement the requirements of ASFA and the CFSR?

 

Do you mind if we call you again if we need additional information?

unchecked box No
unchecked box Yes

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