| ASFA
TRAINING PROJECT
PHONE POLL OF CHILD WELFARE AGENCIES
2003
Nebraska
| Agency:
|
Nebraska Department of Health & Human Services |
| Person
interviewed: |
Margaret Bitz |
| Title: |
|
| Mailing
address: |
P.O. Box 95044
Lincoln, NE 68509-5044 |
| Phone
#: |
(402) 471-9457 |
| Fax
#: |
|
| E-mail: |
Margaret.bitz@hhss.state.ne.us |
1. How would you rate your agency's
staff in terms of their understanding of ASFA requirements? We are
particularly interested in the level of understanding of managers,
supervisors and workers. Please rate their understanding on a scale
from 1 to 5 with 1 being 'poor' and 5 being 'comprehensive'.
a. Managers:
| POOR |
1 |
2 |
3 |
4 |
5 |
COMPREHENSIVE |
Comments:
b. Supervisors:
| POOR |
1 |
2 |
3 |
4 |
5 |
COMPREHENSIVE |
Comments:
c. Workers:
| POOR |
1 |
2 |
3 |
4 |
5 |
COMPREHENSIVE |
Comments: The CFSR results showed that staff
need more education on ASFA topics. The knowledge in the field
is not good.
2. Following are some of the skills
that managers, supervisors and workers need to have to implement
ASFA. Please rate each of these on a scale of 1-5 with one being
'do not need it' and 5 being 'extremely important.'
a. Managers:
Case work skills:
| DO NOT NEED IT |
1 |
2 |
3 |
4 |
5 |
EXTREMELY IMPORTANT |
Collaborative skills
| DO NOT NEED IT |
1 |
2 |
3 |
4 |
5 |
EXTREMELY IMPORTANT |
Understanding requirements of ASFA
| DO NOT NEED IT |
1 |
2 |
3 |
4 |
5 |
EXTREMELY IMPORTANT |
Understanding how to implement ASFA requirements
| DO NOT NEED IT |
1 |
2 |
3 |
4 |
5 |
EXTREMELY IMPORTANT |
Using data effectively
| DO NOT NEED IT |
1 |
2 |
3 |
4 |
5 |
EXTREMELY IMPORTANT |
Other, please specify and rate:
| DO NOT NEED IT |
1 |
2 |
3 |
4 |
5 |
EXTREMELY IMPORTANT |
b. Supervisors:
Case work skills:
| DO NOT NEED IT |
1 |
2 |
3 |
4 |
5 |
EXTREMELY IMPORTANT |
Communication skills:
| DO NOT NEED IT |
1 |
2 |
3 |
4 |
5 |
EXTREMELY IMPORTANT |
Collaborative skills:
| DO NOT NEED IT |
1 |
2 |
3 |
4 |
5 |
EXTREMELY IMPORTANT |
Understanding how to implement ASFA requirements
| DO NOT NEED IT |
1 |
2 |
3 |
4 |
5 |
EXTREMELY IMPORTANT |
Using data effectively
| DO NOT NEED IT |
1 |
2 |
3 |
4 |
5 |
EXTREMELY IMPORTANT |
Other, please specify and rate:
| DO NOT NEED IT |
1 |
2 |
3 |
4 |
5 |
EXTREMELY IMPORTANT |
c. Workers:
Case work skills:
| DO NOT NEED IT |
1 |
2 |
3 |
4 |
5 |
EXTREMELY IMPORTANT |
Collaborative skills
| DO NOT NEED IT |
1 |
2 |
3 |
4 |
5 |
EXTREMELY IMPORTANT |
Communication skills:
| DO NOT NEED IT |
1 |
2 |
3 |
4 |
5 |
EXTREMELY IMPORTANT |
Understanding how to implement ASFA requirements
| DO NOT NEED IT |
1 |
2 |
3 |
4 |
5 |
EXTREMELY IMPORTANT |
Using data effectively
| DO NOT NEED IT |
1 |
2 |
3 |
4 |
5 |
EXTREMELY IMPORTANT |
Other, please specify and rate:
| DO NOT NEED IT |
1 |
2 |
3 |
4 |
5 |
EXTREMELY IMPORTANT |
3. In the past year, since our earlier
survey, as part of your ASFA implementation has the agency undertaken
any activities in the following areas:
Agency structure?
No
Yes
If yes, please describe.
Internal communication?
No
Yes
If yes, please describe.
Communication has increased because of training of staff on IV-E.
Supervisors in protection and safety and income maintenance were
trained.
Performance appraisals?
No
Yes
If yes, please describe.
There has been no agency wide effort. However, since data
is increasingly available, more appraisal work is being done.
It is easier to determine what workers are doing. Can check on
things like case plans, visitation. Worker specific data is available
and is used in supervisor meetings.
Job descriptions?
No
Yes
If yes, please describe.
Staff recruitment?
No
Yes
If yes, please describe.
Comment: No changes have
been made, but some changes are being discussed.
Case Review?
No
Yes
If yes, please describe.
Have been looking at cases to determine the role of the court,
how timelines are meet. A private contractor has been hired to
carry out reviews that are not connected with the CFSR. These
reviews are not necessarily specific only to ASFA requirements.
Foster/Adoptive parent recruitment?
No
Yes
If yes, please describe.
Comment: Some changes
are being discussed, but haven't been made yet.
4. In the past year, since our earlier
survey, has there been any ASFA training for child welfare agency
personnel?
No
Yes
If yes, go to question 4a. If no, go to question 4e.
a. What topics were covered in that ASFA training?
IV-E requirements, concurrent planning. Training not necessarily
specific only to ASFA; ASFA topics are included.
b. Which of the following did you use for the ASFA training?
Statewide training
In service training
Pre-service training
Forums on ASFA topics
Conferences on ASFA topics
Regularly scheduled meetings
Managers train people
Interactive video on ASFA topics
Teleconferences on ASFA topics
Training by federal agencies
Information is circulated about ASFA
c. Who did the training?
Agency/training unit staff
Outside consultants
State university
Court staff
Central office staff
Regional staff
d. Was the training just on ASFA or was it incorporated into
other training that you provide?
Incorporated
Incorporated into new worker training
Not incorporated
e. In the past year, since our earlier survey, have you
done any of the following ASFA training with or for the courts?
No
Yes
If yes, continue with this question; if no
go to question 4g.
Joint
training sessions
Agency and court staff have worked together on local level
Court Improvement Project events attended by agency people
ASFA workgroups of agency and court staff
Agency staff have trained court people
Agency published a newsletter for court staff
Other
f. What topics were covered in that ASFA training for the
courts?
The Court Improvement person has done some training. Agency
attorney has done presentations on court order language, courts
responsibilities for findings.
g. Have you done ASFA training with or for any of the following:
Schools
Health care providers
Mental health providers
Tribes
Other, please specify
h. What topics were covered in the ASFA training?
The tribal workers were invited to agency trainings and new
worker trainings. Tribes have also arranged for training on
4-E and ASFA given by NICWA.
5. Thinking about future training
for your agency and community partners (not just on ASFA), what
do you think is the number one training need of:
a. Agency managers:
Skills not specifically identified yet, but could use training
on use of data, management skills, how to work with community,
collaboration/coordination skills.
b. Agency supervisors:
Same as for managers
c. Agency workers:
Same as for managers
d. Foster parents:
e. Schools:
f. Health care providers:
g. Mental health providers:
Need training on how to get treatment for kids
h. Tribes:
Same as agency people. Supervisors needs are the same - use
of data; how to supervise.
i. Courts:
ASFA requirements, courts role in permanency.
j. Is there any other group you think has a training need?
Please specify.
6. How well does your information
system support the work of managers, supervisors and workers in
implementing ASFA? Please rate the support provided by your system
on a scale from 1 to 5 with 1 being 'poor' and 5 being 'outstanding'.
| POOR |
1 |
2 |
3 |
4 |
5 |
OUTSTANDING |
a. Why did you give your system that rating?
The system is pretty good, but needs a little tweaking.
b. If a rating of 1 or 2 is given, probe as to the status of
the SACWIS system.
7. Please rate the importance of
the following in terms of supporting staff as they implement the
ASFA requirements, with 1 being 'not important' and 5 being 'crucial.'
Training
| NOT IMPORTANT |
1 |
2 |
3 |
4 |
5 |
CRUCIAL |
Increased communication
| NOT IMPORTANT |
1 |
2 |
3 |
4 |
5 |
CRUCIAL |
Resources to support staff
| NOT IMPORTANT |
1 |
2 |
3 |
4 |
5 |
CRUCIAL |
Collaborative efforts with stakeholders
| NOT IMPORTANT |
1 |
2 |
3 |
4 |
5 |
CRUCIAL |
Seeing ASFA as good casework practice
| NOT IMPORTANT |
1 |
2 |
3 |
4 |
5 |
CRUCIAL |
Management support
| NOT IMPORTANT |
1 |
2 |
3 |
4 |
5 |
CRUCIAL |
Revising policy to support ASFA
| NOT IMPORTANT |
1 |
2 |
3 |
4 |
5 |
CRUCIAL |
Monitoring implementation
| NOT IMPORTANT |
1 |
2 |
3 |
4 |
5 |
CRUCIAL |
Other, please specify and rate:
| NOT IMPORTANT |
1 |
2 |
3 |
4 |
5 |
CRUCIAL |
8. Do you see any of the following
as barriers to your agency's support for staff as they implement
the requirements of ASFA (check if 'yes')?
Lack of resources
Difficult relationship with courts
Staff turnover
Limitations or lack of computer system
Lack of understanding/knowledge about ASFA
Heavy workload
Lack of support
Difficulty meeting ASFA requirements
Large number of cases
Differences in interpretation
Lack of services
Lack of time
Lack of training
Problems caused by a county-based system
Other, please specify:
9. (For County based systems only.)
Do any of the following impact your ASFA implementation (check if
'yes')?
Must be responsive to local needs
Lack of uniform practice standards
Communication can be difficult
Approach is fragmented
Limited state control
Limited resources
Other
10. At which point in the Child and
Family Service Review process is your agency?
a.
Planning
Statewide assessment underway
Review complete
Working to complete the activities described in the PIP
b. Are there any significant lessons you learned from the
CFSR? If so, please describe.
Process has benefited agency. Should make sure that the administration
is prepared for the results in advance.
11. Is there anything else that you
want to tell us regarding the best way to support staff as they
implement the requirements of ASFA and the CFSR?
ASFA is the foundation for the work we do. It's not the language
we are after, it's the outcomes we want to use in a productive
way.
Do you mind if we call you again if we need additional information?
No
Yes
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