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ASFA
TRAINING PROJECT
PHONE POLL OF CHILD WELFARE AGENCIES
Wisconsin
| Agency:
|
Wisconsin Department of Health and Family Services |
| Person
interviewed: |
Mark Mitchell |
| Title: |
Manager, Child Welfare Services Section |
| Mailing
address: |
1 West Wilson, Rm. 455
P.O. Box 8916
Madison, WI 53708-8916 |
| Phone
#: |
(608) 266-2860 |
| Fax
#: |
|
| E-mail: |
mitchms@dhfs.state.wi.us |
1. How would you rate your agency's staff
in terms of their understanding of ASFA requirements? We are particularly
interested in the level of understanding of managers, supervisors
and workers. Please rate their understanding on a scale from 1 to
5 with 1 being 'poor' and 5 being 'comprehensive'.
a. Managers:
| POOR |
1 |
2 |
3 |
4 |
5 |
COMPREHENSIVE |
b. Supervisors:
| POOR |
1 |
2 |
3 |
4 |
5 |
COMPREHENSIVE |
c. Workers:
| POOR |
1 |
2 |
3 |
4 |
5 |
COMPREHENSIVE |
2. Based on your agency's experience to
date, what skills do you think managers, supervisors and workers
need to have to implement ASFA?
a. Managers?
- Understand workers experience in court and court expectations
- Need to know how ASFA, MEPA and ICWA interact
- Ability to develop state/local policy to better guide and interpret
federal law
b. Supervisors?
- Same as managers, plus . . .
- Understand ASFA time limits
- Understand how to guide and facilitate a worker's ability to
gather and assess information and to make decisions regarding
family treatment needs, service plans and progress evaluations
c. Workers?
- Need to put ASFA requirements in context; how do requirements
fit into child welfare system.
- Need to understand the broader picture.
- Understand how case practice (e.g., information gathering, analysis
and decision-making for family assessment, treatment planning
and evaluation of progress) ties into ASFA TPR requirements and
exceptions to the requirement
3. As part of your ASFA implementation
has your agency undertaken any activities in the following areas:
- Agency structure?
No
Yes
If yes, please describe.
- Internal communication?
No
Yes
If yes, please describe
1. Communication has increased at the state/county level;
there are more group meetings
2. Additional policy directives issued to counties by State of
Wisconsin
3. Developed cross-training with the legal system
- Performance appraisals?
No
Yes
If yes, please describe.
In terms of the performance of county agencies (rather than individual
workers), presently piloting a revised performance appraisal in
10 counties; it is based on the elements in the federal review.
In the spring it will be implemented statewide. The Bureau of
Milwaukee Child Welfare has performance-based contracts in place.
Issued a policy directive for county status reports on children
identified who have met ASFA TPR timelines.
- Job descriptions?
No
Yes
If yes, please describe.
Job descriptions have not formally changed, but certain work
activities at the state level have. More of a focus for several
state staff on federal Child and Family Services Review.
- Staff recruitment?
No
Yes
If yes, please describe.
Have created a staff position targeted at implementation of ASFA;
haven't filled it yet.
4. How do you handle staff training on
ASFA?
a. Please describe the training.
Separate sessions on ASFA were held for managers at the county
level; otherwise there is no training specific to ASFA. It is build
into the regular training curriculum presented to county staff.
b. Who does the training?
The agency has a partnership with the University of Wisconsin.
Staff there either do the training or contract with private providers
to develop and conduct training..
Agency and court staff also do some training
c. Is the training just on ASFA or is it incorporated into other
training that you provide?
The regular curriculum delivered by University of Wisconsin trainers
has ASFA elements incorporated in it.
d. Have you done any training with or for the courts?
No
Yes
If yes, please describe.
Some training is being planned.
5. How well does your information system
support the work of managers, supervisors and workers in implementing
ASFA? Please rate the support provided by your system on a scale
from 1 to 5 with 1 being 'poor' and 5 being 'outstanding'
| POOR |
1 |
2* |
3 |
4 |
5 |
COMPREHENSIVE |
a. Why did you give your system that rating?
Rating applies to an old data system that has little capacity to
generate management reports.
b. If a rating of 1 or 2 is given, probe as to the status of
the SACWIS system.
In the process of implementing a SACWIS system. It is being used
in one county at the moment. It should be implemented statewide
by 2004.
6. What has worked best for you in terms
of supporting staff as they implement the ASFA requirements?
- Training
- The county self-assessments will also be a significant support.
- Presentation of available data to promote administrative attention
to children in out-of-home care who may be subject to ASFA requirements.
7. What do you view as barriers to your
agency's support for staff as they implement the requirements of
ASFA?
- The state has a county administered system. This system makes
it more difficult because the agency must communicate with72 different
county managements.
- County management is then responsible for directing worker activities.
- There is no state standard for caseloads; counties vary
- Courts and child welfare agency staff do not have the same federal
authorities; joint training, policy development and consistency
is difficult.
8. (For County based systems only.) To
what extent does the fact that your state is county-based impact
your ASFA implementation?
- Makes communication more difficult
- Lack of uniform standards for practice
- Development and implementation of consistent practice, procedures
and expectations is difficult.
9. Is there anything else that you want
to tell us regarding the best way to support staff as they implement
the requirements of ASFA?
- Could use additional funding to support practice changes
- More direction from federal agency; more information regarding
policy
- More recognition of the impact court staff, practice, policy
and resources have on the implementation of ASFA.
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