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ASFA TRAINING PROJECT
PHONE POLL OF CHILD WELFARE AGENCIES
2003

Wyoming

Agency: Wyoming Department of Family Services
Person interviewed: Rick Robb
Title: Children’s Services Program Manager
Mailing address: Hathaway Building 3rd Floor
Cheyenne, Wyoming 82002
Phone #: (307) 777-7150
Fax #:  
E-mail: rrobb@state.wy.us

 

1. How would you rate your agency's staff in terms of their understanding of ASFA requirements? We are particularly interested in the level of understanding of managers, supervisors and workers. Please rate their understanding on a scale from 1 to 5 with 1 being 'poor' and 5 being 'comprehensive'.

a. Managers:

POOR 1 2 3 4 5 COMPREHENSIVE

Comments:

b. Supervisors:

POOR 1 2 3 4 5 COMPREHENSIVE


Comments:

c. Workers:

POOR 1 2 3 4 5 COMPREHENSIVE

Comments:

 

2. Following are some of the skills that managers, supervisors and workers need to have to implement ASFA. Please rate each of these on a scale of 1-5 with one being 'do not need it' and 5 being 'extremely important.'

a. Managers:

Case work skills:

DO NOT NEED IT 1 2 3 4 5 EXTREMELY IMPORTANT

Collaborative skills

DO NOT NEED IT 1 2 3 4 5 EXTREMELY IMPORTANT

Understanding requirements of ASFA

DO NOT NEED IT 1 2 3 4 5 EXTREMELY IMPORTANT

Understanding how to implement ASFA requirements

DO NOT NEED IT 1 2 3 4 5 EXTREMELY IMPORTANT

Using data effectively

DO NOT NEED IT 1 2 3 4 5 EXTREMELY IMPORTANT

Other, please specify and rate:

DO NOT NEED IT 1 2 3 4 5 EXTREMELY IMPORTANT


b. Supervisors:

Case work skills:

DO NOT NEED IT 1 2 3 4 5 EXTREMELY IMPORTANT

Communication skills:

DO NOT NEED IT 1 2 3 4 5 EXTREMELY IMPORTANT

Collaborative skills:

DO NOT NEED IT 1 2 3 4 5 EXTREMELY IMPORTANT

Understanding how to implement ASFA requirements

DO NOT NEED IT 1 2 3 4 5 EXTREMELY IMPORTANT

Using data effectively

DO NOT NEED IT 1 2 3 4 5 EXTREMELY IMPORTANT

Other, please specify and rate:

DO NOT NEED IT 1 2 3 4 5 EXTREMELY IMPORTANT


c. Workers:

Case work skills:

DO NOT NEED IT 1 2 3 4 5 EXTREMELY IMPORTANT

Collaborative skills

DO NOT NEED IT 1 2 3 4 5 EXTREMELY IMPORTANT

Communication skills:

DO NOT NEED IT 1 2 3 4 5 EXTREMELY IMPORTANT

Understanding how to implement ASFA requirements

DO NOT NEED IT 1 2 3 4 5 EXTREMELY IMPORTANT

Using data effectively

DO NOT NEED IT 1 2 3 4 5 EXTREMELY IMPORTANT

Other, please specify and rate:

DO NOT NEED IT 1 2 3 4 5 EXTREMELY IMPORTANT

 

3. In the past year, since our earlier survey, as part of your ASFA implementation has the agency undertaken any activities in the following areas:

Agency structure? checked box No unchecked box Yes
If yes, please describe.

Internal communication? checked box No unchecked box Yes
If yes, please describe.

Performance appraisals? checked box No unchecked box Yes
If yes, please describe.

Job descriptions? checked box No unchecked box Yes
If yes, please describe.

Staff recruitment? checked box No unchecked box Yes
If yes, please describe.

Case Review? checked box No unchecked box Yes
If yes, please describe.

Foster/Adoptive parent recruitment? checked box No unchecked box Yes
If yes, please describe.

 

4. In the past year, since our earlier survey, has there been any ASFA training for child welfare agency personnel? unchecked box No checked box Yes
If yes, go to question 4a. If no, go to question 4e.

a. What topics were covered in that ASFA training?

Permanency Hearings, Permanency Goals, 15/22

b. Which of the following did you use for the ASFA training?

checked box Statewide training
unchecked box In service training
unchecked box Pre-service training
unchecked box Forums on ASFA topics
unchecked box Conferences on ASFA topics
unchecked box Regularly scheduled meetings
unchecked box Managers train people
unchecked box Interactive video on ASFA topics
unchecked box Teleconferences on ASFA topics
unchecked box Training by federal agencies
unchecked box Information is circulated about ASFA

c. Who did the training?

unchecked boxAgency/training unit staff
checked box Outside consultants
unchecked box State university
unchecked box Court staff
unchecked box Central office staff
unchecked box Regional staff

d. Was the training just on ASFA or was it incorporated into other training that you provide?

unchecked box Incorporated
unchecked box Incorporated into new worker training
checked box Not incorporated

e. In the past year, since our earlier survey, have you done any of the following ASFA training with or for the courts? unchecked box No checked box Yes
If yes, continue with this question; if no go to question 4g.

unchecked box Joint training sessions
unchecked box Agency and court staff have worked together on local level
checked box Court Improvement Project events attended by agency people
checked box ASFA workgroups of agency and court staff
unchecked box Agency staff have trained court people
unchecked box Agency published a newsletter for court staff
unchecked box Other

f. What topics were covered in that ASFA training for the courts?

Permanency, 15/22, TPR

g. Have you done ASFA training with or for any of the following:

unchecked box Schools
unchecked box Health care providers
unchecked box Mental health providers
unchecked box Tribes
checked box Other, please specify
     New Staff

h. What topics were covered in the ASFA training?

Permanency, MEPA, 15/22, Safety issues, etc.

 

5. Thinking about future training for your agency and community partners (not just on ASFA), what do you think is the number one training need of:

a. Agency managers:

Community Collaboration

b. Agency supervisors:

Community Collaboration

c. Agency workers:

Family Centered Practice

d. Foster parents:

Collaboration/communication

e. Schools:

Collaboration/communication

f. Health care providers:

Collaboration/communication

g. Mental health providers:

Family Centered Practice/ CASSP Principles

h. Tribes:

This answer would look like the above (A-G) depending upon the audience on the Wind River Indian Reservation.

i. Courts:

Permanency Hearings/15/22/ICWA

j. Is there any other group you think has a training need? Please specify.

 

6. How well does your information system support the work of managers, supervisors and workers in implementing ASFA? Please rate the support provided by your system on a scale from 1 to 5 with 1 being 'poor' and 5 being 'outstanding'.

POOR 1 2 3 4 5 OUTSTANDING

a. Why did you give your system that rating?

While it provides management reports and some case management support it requires a great deal of worker time to in-put. Worker time is precious and they do not feel they get out of it as much as they put in. The system would be much improved if it could be accessed away from the worker’s desk computer. Additionally, there has been some data field areas we have relied upon for management decisions only to learn that the data was not accurate. The system is improving but there is room for improvement.

b. If a rating of 1 or 2 is given, probe as to the status of the SACWIS system.

 

7. Please rate the importance of the following in terms of supporting staff as they implement the ASFA requirements, with 1 being 'not important' and 5 being 'crucial.'

Training

NOT IMPORTANT 1 2 3 4 5 CRUCIAL

Increased communication

NOT IMPORTANT 1 2 3 4 5 CRUCIAL

Resources to support staff

NOT IMPORTANT 1 2 3 4 5 CRUCIAL

Collaborative efforts with stakeholders

NOT IMPORTANT 1 2 3 4 5 CRUCIAL

Seeing ASFA as good casework practice

NOT IMPORTANT 1 2 3 4 5 CRUCIAL

Management support

NOT IMPORTANT 1 2 3 4 5 CRUCIAL

Revising policy to support ASFA

NOT IMPORTANT 1 2 3 4 5 CRUCIAL

Monitoring implementation

NOT IMPORTANT 1 2 3 4 5 CRUCIAL

Other, please specify and rate:

Court Resources – Docket time

NOT IMPORTANT 1 2 3 4 5 CRUCIAL

 

8. Do you see any of the following as barriers to your agency's support for staff as they implement the requirements of ASFA (check if 'yes')?

checked box Lack of resources
unchecked box Difficult relationship with courts
checked box Staff turnover
unchecked box Limitations or lack of computer system
unchecked box Lack of understanding/knowledge about ASFA
checked box Heavy workload
unchecked box Lack of support
unchecked box Difficulty meeting ASFA requirements
checked box Large number of cases
unchecked box Differences in interpretation
unchecked box Lack of services
checked box Lack of time
unchecked box Lack of training
unchecked box Problems caused by a county-based system
unchecked box Other, please specify:

 

9. (For County based systems only.) Do any of the following impact your ASFA implementation (check if 'yes')?

unchecked box Must be responsive to local needs
unchecked box Lack of uniform practice standards
unchecked box Communication can be difficult
unchecked box Approach is fragmented
checked box Limited state control
checked box Limited resources
unchecked box Other

 

10. At which point in the Child and Family Service Review process is your agency?

a.

unchecked box Planning
unchecked box Statewide assessment underway
checked box Review complete
unchecked box Working to complete the activities described in the PIP

b. Are there any significant lessons you learned from the CFSR? If so, please describe.

The need for greater consistency in child welfare practice. The need to improve focus on family needs and not only the target child. The need to adopt child welfare practice standards for all populations served by the Department including delinquent youth. The need for a good quality assurance program. The need for greater availability of services. The need for more worker contact and improved quality of that contact.

 

11. Is there anything else that you want to tell us regarding the best way to support staff as they implement the requirements of ASFA and the CFSR?

There really needs to be more thought given to where the resources are going to come from to support the improvements required. Right now, we are looking at lean times. Our hope is to involve the communities more to increase resources. Helping state programs share the responsibility for protecting children and families may be needed technical support.

Do you mind if we call you again if we need additional information?

unchecked box No
unchecked box Yes

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