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Children's Targeted Case Management
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APPENDIX B 

CRITICAL INCIDENTS REPORTING PROCEDURES

 

The following types of incidents must be reported by phone to the DHHS Regional Director or Facilities Operations Director immediately (within 4 hours) after incident becomes known to staff and followed by a faxed incident report:

Level I  Incidents

A.    Suicides

B.    Homicides/Other Unexplained Deaths

C.    Major physical plant disasters

D.   Other events that significantly jeopardize child and/or public safety (e.g., Serious crimes (assault or hostage taking), serious injury to consumer or staff requiring emergency medical intervention, arson, lost or missing child with adverse results, etc., or with children events which present extreme risk of harm)

D1. Serious suicide attempt

 

 

The following incidents must be reported by phone to the DHHS Regional Director or Facilities Operations Director within 24 hours after an incident becomes known to staff and followed by a faxed incident report:

Level II  Incidents

A.    Major medication errors or other adverse clinical events resulting in the need for immediate/emergency medical attention

B.    Alleged physical and/or sexual abuse of a child by a staff member or by another child, or with children a report of physical or sexual abuse filed with DHHS.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Note:   Reporting critical incidents should include proactive efforts to prevent the incident from continuing to occur in the future. 

Note:   Case managers should use the most current form when reporting critical incidents.

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