for Organizational Improvement
A service of the Children's Bureau, US Department of Health and Human Services
The Center provides training and technical assistance (T/TA) to help State
and Tribal child welfare agencies develop and implement quality improvement
(QI) systems and meet federal requirements for measuring child and family
outcomes. A basic framework for QI guides our approach to assessing and
helping child welfare agencies, contracted providers and courts develop
and improve their QI systems:
Specifically, we offer resources and technical assistance in the following areas related to QI:
- developing and implementing qualitative case review systems, such as the CFSR process;
- implementing model QI practices and techniques from other State and Tribal agencies;
- training QI staff to provide ongoing technical assistance and support in the agency;
- using data and information in decision making at all levels of the agency (e.g., administrators, managers, supervisors and workers); and
- developing measurement strategies for CFSR Program Improvement Plans.
- Our QI Corner includes a variety of resources and information and the QI Links page lists relevant websites.
