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  PLEASE NOTE: The Federal grant for the NRCOI ended on September 29, 2014. This website is remaining live to keep the resources and information the NRCOI has published throughout the years easily accessible. This information is not being updated.  
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  About the Network:

The National Child Welfare Resource Center for Organizational Improvement (NRCOI) was a part of the Edmund S. Muskie School of Public Service, at the University of Southern Maine, funded by the Children’s Bureau (CB), U.S. Department of Health and Human Services. The NRCOI supported organizations committed to the welfare of children, youth and families through training, technical assistance, research and evaluation.  One of the key areas in which the NRCOI helped agencies build capacity is through the implementation, development, and use of continuous quality improvement (CQI) systems.


Public child welfare agencies across the country vary in the implementation, development, and use of CQI systems.  The NRCOI was excited to organize and facilitate a national CQI Peer Network. The primary objective of this Network was to focus on key issues CQI staff are facing and enable CQI staff to share (and shamelessly steal from!) the experiences and successes of others. The Network was a loosely organized group of interested staff from child welfare agencies across the country.

How the Network Worked

Interested participants identified and prioritized the key issues they wanted the Network to discuss and address. The NRCOI used this information to create an agenda for the webinar. Each session was open to all members of the Network and highlightedstate and county successes in a specific topic area and then included a facilitated discussion among all participants focused on barriers, challenges, and strategies. The ultimate goal was for Network participants to lead the agenda development such that critical CQI issues were the focus of the periodic webinars.


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The National Child Welfare Resource Center for Organizational Improvement (NRCOI) is made possible by a grant from the Children's Bureau. The contents of this website are solely the responsibility of the NRCOI and do not necessarily represent the official views of the Children's Bureau, ACYF, ACF, or HHS. The Children's Bureau funds this National Resource Center as part of a network of National Resource Centers established by the Children's Bureau.

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