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  Minutes from Previous Calls/Webinars:

April 11, 2013: During this webinar, Peter Watson shared a CQI Assessment approach the NRCOI has developed and used with several states.  CQI Peer Network participants discussed their current CQI assessment approaches and some of the challenges they anticipate in improving their CQI systems.


December 13, 2012: This webinar focused on two of the five CQI functional components in the Children's Bureau Information Memorandum, Establishing and Maintaining Continuous Quality Improvement (CQI) Systems in State Child Welfare Agencies:  1. Administrative structure to oversee effective CQI system functioning, and 2. Feedback to stakeholders and decision-makers and adjustment of programs and process.  Participants discussed their current capacity and gaps in these two areas.
September 25, 2012: (Webinar Recording) This webinar/call focused on a discussion of the newly-released Information Memorandum (IM) from the Children's Bureau entitled: "Establishing and Maintaining Continuous Quality Improvement (CQI) Systems in State Child Welfare Agencies." Peter Watson also provided a summary of the recent CQI Working Meeting.
March 15, 2012: (Webinar Recording) During this call, we discussed checklists and the potential for using them in innovative ways in child welfare.  Atul Gawande authored a book called The Checklist Manifesto a few years ago in which he describes the way various industries and organizations have used checklists to make dramatic improvements in different processes. Prior to the book, he also published an article in The New Yorker magazine on checklists. In response to requests from several of our colleagues in the CQI Peer Network we also discussed the engagement and involvement of stakeholders, parents and youth in local improvement planning and implementation efforts.


September 8, 2011: (Webinar Recording) This call focused on Minnesota's QA system at the state and county levels.  Lori Munsterman and Christine Harder-Mehl from DHS and John Nalezny from Washington County and Suzanne Arntson from Scott County provided overviews of the state and county QA approaches, including their collaborative efforts to develop local and statewide improvement initiatives and resources. 
June 9, 2011: (Webinar Recording) Administrative Review Division (ARD) in Colorado profiles their QA system and shows us a variety of their instruments, reports and materials. In addition, we discussed ARD's recent efforts to engage counties in Colorado in a process designed to develop action plans in response to review findings.


June 10, 2010: Using CQI Results to Improve Child Welfare Practice and Outcomes focusing on: Leadership; CQI Reports to Help Identify Strengths, Needs, and Potential Action Steps; CQI Structure and Support; Sharing CQI Successes
March 23, 2010: Key Issues in Creating and Supporting Local QI Teams; Assessing Different Types of Case Review Processes; Using Data and Information to Improve Practice and Outcomes


December 15, 2009: Qualitative Case Reviews: using local staff, encouraging local and county offices, and sample size; Quality improvement Plan Summaries

March 13, 2008: General Update Discussion
June 12, 2008: QA/QI Vision, Use of Local QI Staff, Overview of New York State's CQI Plans

February 8, 2007: New Data Composites, CFSR Final Reports, Increased Focus on "Evaluative" Statewide Assessments
May 17, 2007: Update on CFSR Activities, QA Systemic Factors, Rhode Island's QA System
September 13, 2007: Child Stat, Washington State CQI Proposal, PIP Measurement Issues

February 6, 2006: Effective Communication of QI Findings and Results
May 8, 2006: Involving Stakeholders in the QI Process
August 10, 2006: Changes to the CFSR and Implications for QI Systems
November 9, 2006: CFSR Onsite Instrument Changes, Data Composites, How to QA Your QI System

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The National Child Welfare Resource Center for Organizational Improvement (NRCOI) is made possible by a grant from the Children's Bureau. The contents of this website are solely the responsibility of the NRCOI and do not necessarily represent the official views of the Children's Bureau, ACYF, ACF, or HHS. The Children's Bureau funds this National Resource Center as part of a network of National Resource Centers established by the Children's Bureau.

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