for Organizational Improvement
A service of the Children's Bureau, US Department of Health and Human Services
- QI Links • QI Corner • QI Resources and Publications • Quality Improvement Systems
The following links should provide useful QA information related to child welfare. I will add to these in the future as I find more sites of interest. Please let me know about other links you would recommend for folks who are working on child welfare quality assurance initiatives.
Thanks, Peter
207-228-8330
Federal Government Links
The Children's Bureau site on the Child and Family Services
Review (CFSR) system, including links to all the instruments, program
instructions, and final reports for the 32 states reviewed so far:
http://www.acf.dhhs.gov/programs/cb/cwrp/index.htm
State Links
North Carolina's Biennial Child and Family Service review system, including links to North Carolina's protocol for organizing and conducting child welfare reviews, the review instrument modeled on the CFSR, stakeholder questionnaires, and review results: http://www.dhhs.state.nc.us/dss/childrensservices/svcdel/index.htm
Georgia's Child and Family Services Review site, including links to all CFSR documents related to Georgia's review and program improvement plan: http://www.childwelfare.net/cfsreview/
Oregon Department of Human Services performance measurement reports: http://www.dhs.state.or.us/publications/pm_reports/
Utah's Division of Child and Family Services' reports and policies, including links to Regional Qualitative Case Review Reports that present findings and summarize the Utah QA process: http://www.hsdcfs.state.ut.us/policy_manuals.htm
Other QA Sites of Interest
The National Resource Center for Information Technology in Child Welfare has a variety of useful information and links in its Tips, Tools and Trends page: http://www.nrcitcw.org/tips_tools_trends/tips_tools_trends.html
The Results and Performance Accountability Implementation Guide: http://www.raguide.org/Default.htm
The Quality Leaders Network: http://www.qualityleaders.net/qnet/default.htm
The Results Oriented Management in Child Welfare training site provides online training for child welfare managers and supervisors with a focus on outcomes (this is a collaboration between the University of Kansas School of Social Welfare and the Oklahoma Department of Human Services): http://www.rom.ku.edu/index.asp
