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Continuous Quality Improvement Services:
The NRCOI’s training and technical assistance (T/TA) services help State and Tribal child welfare agencies develop and implement continuous quality improvement (CQI) systems and meet federal requirements for measuring child and family outcomes. A basic framework for CQI guides our approach to assessing and helping agencies develop and improve their CQI systems:
Specifically, we offer resources and technical assistance in the following areas related to CQI:
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Developing and implementing qualitative case review systems, such as the CFSR process |
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Implementing model CQI practices and techniques from other State and Tribal agencies |
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Training CQI staff to provide ongoing technical assistance and support in the agency; |
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Using data and information in decision making at all levels of the agency (e.g., administrators, managers, supervisors and workers) |
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Developing measurement strategies for CFSR Program Improvement Plans |
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