National Child Welfare Resource Center for Organizational Improvement

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Building Sustainable Solutions:

Broadly stated, system of care casework practice assumes a highly individualized case plan and tailored services that build sustainable, wrap-around solutions from the strengths and needs of the family. Primer Hands On-Child Welfare includes the 10 modules listed below, each with PowerPoint slides, handouts, exercises and case scenarios, as well as additional related materials.

Word files (if available) are included so you can individualize the materials and presentations for your audiences.

We urge you to review "Introduction and Overview" first because it includes a section on “How to Use the Primer” that will help orient you further to the various modules.

In addition to the curriculum, Georgetown University developed a publication, Building Systems of Care: A Primer for Child Welfare, that is a complete summary of the information found in the curriculum below.

Download the documents by clicking on the appropriate links below or click here to download all the following files as a Zip folder.

Introduction and Overview (READ THIS FIRST)		PDF	Word
Module 1	Purpose and Organization of Primer Hands On-Child Welfare	PDF	Word
Module 1	PowerPoint slides	PPT
Module 2	Context: System Building Definitions, History, Values, Principles and Characteristics	PDF	Word
	PowerPoint slides	PPT
	Handouts	PDF
Module 3	Process and Structure in System Building	PDF	Word
Module 3	PowerPoint slides	PPT
Module 4	Cross-Cutting, Non-Negotiable Characteristics: Family/Youth Partnership and Cultural/Linguistic Competence	PDF	Word
	PowerPoint slides	PPT
	Handouts	PDF
	Exercises	PDF	Word
Module 5	Planning, Governance and System Management	PDF	Word
	PowerPoint slides	PPT
	Exercises	PDF	Word
	Case scenarios	PDF	Word
	Questions for team work	PDF	Word
Module 6	Outreach and Engagement, Organized Pathways to Service/Supports; Screening, Assessment and Evaluation; and Service/Support Planning; De-Brief Day One and “Heads Up” for Day Two	PDF	Word
	PowerPoint slides	PPT
	Handouts	PDF
	Case scenarios	PDF	Word
	Questions for team work	PDF	Word
Module 7	Service Array and Financing	PDF	Word
	PowerPoint slides	PPT
	Handouts	PDF
	Case scenarios	PDF	Word
	Questions for team work	PDF	Word
Module 8	Provider Network, Natural Supports; Purchasing and Contracting	PDF	Word
	PowerPoint slides	PPT
	Case scenarios	PDF	Word
	Questions for team work	PDF	Word
Module 9	Care Management, Utilization and Quality Management	PDF	Word
	PowerPoint slides	PPT
	Handouts	PDF
Module 10	Brief Introduction to and Discussion of Other Functions (e.g., Human Resource Development, External and Internal Communication, Training and Technical Assistance, etc.); De-Brief; Instructions for List Serve; Wrap Up	PDF	Word
Module 10	PowerPoint slides	PPT
Other
	Trainer’s Addendum	PDF	Word
	Pre-training Letter sample	PDF	Word
	Acronyms	PDF	Word
	Glossary	PDF	Word
	Web Links	PDF	Word
	LISTSERV Instructions	PDF	Word
	Evaluation	PDF	Word
Complete Primer Hands On – Child Welfare Slides		PPT

PLEASE NOTE: The Federal grant for the NRCOI ended on September 29, 2014. This website is remaining live to keep the resources and information the NRCOI has published throughout the years easily accessible. This information is not being updated.

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The National Child Welfare Resource Center for Organizational Improvement (NRCOI) is made possible by a grant from the Children's Bureau. The contents of this website are solely the responsibility of the NRCOI and do not necessarily represent the official views of the Children's Bureau, ACYF, ACF, or HHS. The Children's Bureau funds this National Resource Center as part of a network of National Resource Centers established by the Children's Bureau.