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About Us

PLEASE NOTE: The Federal grant for the National Child Welfare Resource Center for Organizational Improvement ended on September 29, 2014. The National Capacity Building Center for Public Child Welfare Agencies, a service of the Children’s Bureau, is now responsible for providing child welfare training and technical assistance related to organizational improvement. Please visit the Children’s Bureau website for more information.

This website is remaining live to keep the resources and information the NRCOI has published throughout the years easily accessible. We hope you find this website to be a valuable resource, however, it’s important to note this information is not being updated.

For current child welfare news and resources visit the Child Welfare Information Gateway.

Please contact former NRCOI Director, Peter Watson, for any issues or concerns:

Peter Watson • 207-228-8330
Peter Watson directed the National Child Welfare Resource Center for Organizational Improvement (NRCOI) from 2004 to 2014. He is currently serving as the Children, Youth and Families Director at the Cutler Institute for Health and Social Policy. He has extensive management, research, and child welfare policy experience and has provided technical assistance to numerous states and agencies. Much of his work focuses on helping agencies develop and implement continuous quality improvement (CQI) systems to improve practice and overall outcomes for children and families. In particular, he has worked closely with states to define and implement systemic program improvement initiatives and measurement strategies and tie them to key leadership priorities. He also has conducted and facilitated numerous national, regional, and state training sessions and presentations on a variety of topics, including CQI, organizational change, strategic planning, and adaptive leadership approaches.

Prior to joining NRCOI, Peter served as the Director of Quality Assurance at the Massachusetts Department of Social Services (DSS). In that role, he managed DSS’s research, training, policy and foster care review units, and he also served as the project manager for the development and implementation of DSS’s new management information system, known as FamilyNet. Earlier in his career, he focused on the research side of human services through his work with several evaluation research firms in Washington, D.C.


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The National Child Welfare Resource Center for Organizational Improvement (NRCOI) is made possible by a grant from the Children's Bureau. The contents of this website are solely the responsibility of the NRCOI and do not necessarily represent the official views of the Children's Bureau, ACYF, ACF, or HHS. The Children's Bureau funds this National Resource Center as part of a network of National Resource Centers established by the Children's Bureau.

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